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Viewing entries posted in August 2013

The Human Side: Week 4 - Connect Isolated Groups

Posted by Mary Beth Caccitolo on 29 August 2013 | 0 Comments

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The workplace is no longer where we may get our best work done, or where we may be the most productive. So what is the workplace for? “People need people, people need technology, and people need spaces that bring those two together in effective ways.” With mobility increasing, the requirements of the physical workplace are evolving. Emphasis should be placed on keeping mobile workers connected to the workplace, while improving human connections between employees who already work within the office.

Improving human connectivity in the workplace starts with an understanding of the organisation’s groups and how they operate. With mobile technology, the idea that efficiency lies within placing adjacencies according to work production/process may no longer be necessary. Designing to support human interaction in the workplace however, is still relevant whether it is through connecting in person, or through provided technology, i.e. teleconferencing, etc. So with the physical workplace being a catalyst for providing these connections, how can we design to improve them?

Week 4:

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The Human Side: Week 5 - Fulling the Brand Promise

Posted by Mary Beth Caccitolo on 29 August 2013 | 0 Comments

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When a client reaches for the door of a reception, they may have a preconception of the company. The reception and all the proceeding touch points a client (or any visitor) experiences in their journey through the space is an opportunity to set their preconception straight. One of the most effective touch points to reinforce the brand is through human interface. Having protocols in place of how employees treat customers in these face-to-face interactions is an operative way to convey your brand and should not be over-looked. However, the design of the physical space should support employees in easily acting out these behaviors and fulfilling the brand promise. The design can also provide other effective touch points to help form the overall experience.

Week 5:

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The Human Side: Week 3 - Increase Motivation for Learning and Innovation

Posted by Mary Beth Caccitolo on 16 August 2013 | 0 Comments

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Information is freely accessible in the workplace today, but the ability to share knowledge, reflect and learn from the experience of peers is far more important in order to motivate, innovate and be more productive.  Such behaviour patterns are enhanced by the way we bring together workspace, technology and people.

Read ahead for workplace design solutions to increase motivation for learning in the workplace!

Week 3:

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The Human Side: Week 2 - Express Group Meaning and Purpose

Posted by Mary Beth Caccitolo on 2 August 2013 | 0 Comments

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To continue our Human Side series, in effort to provide tips on how to humanise the workplace to achieve better business results, this week looks at ways to "Express Group Meaning and Purpose" in the workplace. This objective is based on the importance of expressing the organisation's vision clearly to both the customer and employee. This awareness fosters a sense of connectedness and a sense of community, both critical for the organisational culture and the brand.

Week 2:

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